Privacy Policy

Last updated: 17 June 2026

This Privacy Policy describes how serversculpt ("we", "our", "us") collects, uses, and protects information about visitors and customers of serversculpt.com and the services we provide.

1. Information we collect

Account information: name, email address, and password (hashed) when you sign up.
Billing information: name, billing address, and payment method details. Payment card details are processed by our payment partner (Paystack) and are not stored on our servers.
Service usage data: the resources you launch (e.g. WordPress instances), their configuration, and aggregate usage metrics needed to operate and bill the service.
Technical data: IP address, browser type, referring URL, and access timestamps, collected via standard web server logs and CloudFront access logs.

2. How we use your information

To provide, operate, and improve the service.
To process payments and prevent fraud.
To communicate with you about your account, security, service availability, and product updates.
To comply with legal obligations.

3. Who we share information with

We do not sell your personal information. We share information only with:

Service providers who process data on our behalf (e.g. Amazon Web Services for hosting, Paystack for payments) under appropriate confidentiality and security obligations.
Authorities when required by law, court order, or to protect our rights.

4. Data retention

We retain account and billing data for as long as your account is active and for a reasonable period afterwards to meet our legal and tax obligations. You can request deletion of your data by contacting us at support@serversculpt.com.

5. Security

We use industry-standard practices to protect your data, including encryption in transit (TLS) and at rest, access controls, and audit logging. No system is completely secure; we will notify affected users in the event of a material data breach.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, port, or delete personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@serversculpt.com.

7. International transfers

Our infrastructure is hosted with Amazon Web Services, primarily in the United States (us-east-1). By using the service, you consent to your data being processed in those regions, subject to the protections described in this policy.

8. Changes

We may update this policy from time to time. Material changes will be communicated by email or via a notice on this page.

9. Contact

For privacy questions: support@serversculpt.com.